Article 1 - Principles

These general terms and conditions express the entirety of the obligations of the parties. The purchaser is deemed to accept them without reservation.

These general terms and conditions of sale apply to the exclusion of all other terms and conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.

They are available on the website EPHÉMÈRE and will prevail, if necessary, over any other version or any other contradictory document.

Seller and Buyer agree that these terms and conditions shall exclusively govern their relationship. The seller reserves the right to modify these terms and conditions from time to time. They will be applicable as soon as they are put online.

The present general conditions of sale are valid for the duration of the online availability of the products offered by ÉPHÉMÈRE Studio

Article 2 - Contents

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of products offered by the seller to the buyer, from the website ÉPHÉMÈRE Studio

These conditions only apply to purchases made on the site and distributed by ÉPHÉMÈRE Studio

Article 3- Ordering

The buyer may place an order online, using the form provided, for any product, while stocks last.

The buyer will be informed of any unavailability of the product ordered.

For the order to be validated, the buyer must accept the present terms and conditions by clicking on the appropriate link. He will have to validate the method of payment.

The sale will be considered final:

  • after the seller has sent the buyer confirmation of acceptance of the order by e-mail;
  • and after receipt by the seller of the full price.

Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be settled within the framework of a possible exchange and the guarantees mentioned below.

For any questions relating to the tracking of an order, the buyer may call the following telephone number:

(cost of a local call), on the following days and at the following times: Monday to Saturday, 8am to 8pm" , or send an e-mail to the seller at the following e-mail address:

Article 4 - Order confirmation by the seller

The seller provides the buyer with an order confirmation by e-mail.

The order is then firm and definitive, and the Customer may collect the products under the conditions fixed at the time of sale.

The customer is strongly advised to keep this acknowledgement email, which includes the order reference.

Article 5 - Product information

The products governed by these terms and conditions are those shown on the seller's website. They are offered while stocks last.

The products are described and presented as accurately as possible. However, the seller cannot be held responsible for any errors or omissions in this presentation.

Product photographs are not contractual.

Article 6- Prices

The seller reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time of the order, subject to availability on that date.

Prices are given in euros.

Article 7 - Intellectual property

The content of the website remains the property of the seller, who is the sole owner of the intellectual property rights to this content.

Purchasers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

Article 8 - Language of the contract

These general terms and conditions of sale are written in French. Should they be translated into one or more foreign languages, only the French text will prevail in the event of a dispute.

Article 9 - Protection of personal data

Collected data

The personal data collected on this site are as follows:

account opening: when a user's account is created, the user's surname, first name, e-mail address, telephone number and postal address;

connection: when the user connects to the website, the latter records, in particular, his/her surname, first name, connection data, usage data, location data and payment data;

profile: using the services provided on the website enables you to create a profile, which may include an address and telephone number;

payment: when paying for products and services offered on the website, the website records financial data relating to the user's bank account or credit card;

  • communication: when the website is used to communicate with other members, data relating to user communications is stored temporarily;
  • cookies: cookies are used for site use. Users can deactivate cookies using their browser settings.

Use of personal data

Personal data collected from users is used to provide and improve website services and to maintain a secure environment. More specifically, it is used for the following purposes:

  • access and use of the website by the user;
  • website operation and optimization;
  • organization of the conditions of use of the Payment Services;
  • verification, identification and authentication of data transmitted by the user;
  • offer the user the possibility of communicating with other users of the website;

 

implementation of user assistance;

  • personalize services by displaying advertisements based on the user's browsing history and preferences;
  • prevention and detection of fraud, malware and security incident management;
  • management of any disputes with users;
  • sending commercial and advertising information, according to the user's preferences.
Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

  • when the user uses payment services, the website works with third-party banking and financial companies with which it has signed contracts;
  • when the user publishes information accessible to the public in the free comment areas of the website;
  • when the user authorizes a third-party website to access his/her data;

when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data for the purposes of providing these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;

  • if required by law, the website may transmit data in order to pursue claims against the website and to comply with administrative and legal proceedings;
  • if the website is involved in a merger, acquisition, sale of assets or receivership, it may be required to sell or share all or part of its assets, including personal data. In this case, users will be informed before any personal data is transferred to a third party.
Security and confidentiality

The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information over the Internet.

Implementing user rights
  • right of access: users may exercise their right of access to their personal data. In this case, before exercising this right, the website may request proof of the user's identity in order to verify its accuracy.
  • the right of rectification: if the personal data held by the website is inaccurate, they can request that the information be updated.
  • the right of deletion: users may request the deletion of their personal data, in accordance with applicable data protection laws.
  • the right to restrict processing: users may request the website to restrict the processing of personal data in accordance with the assumptions set out in the RGPD.
  • the right to object to data processing: users may object to their data being processed in accordance with the assumptions set out in the RGPD.

the right to portability: they can request that the website return their personal data to them, so that they can pass it on to a new website.

Evolution of this clause

The website reserves the right to modify this privacy policy at any time. If a change is made to the present personal data protection clause, the website undertakes to publish the new version on its site.

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